Refund and Returns Policy for Farz Supplements and Herbal Store

At Farz Supplements and Herbal Store, your satisfaction and well-being are our top priorities. We are committed to providing you with high-quality herbal and supplement products. However, if for any reason you are not completely satisfied with your purchase, our Refund and Returns Policy is here to help.

Returns
We accept returns on products that are unopened, unused, and in their original packaging. You must notify us within 5 days of receiving your order if you wish to initiate a return. To be eligible for a return, please ensure the item was purchased directly from our online store and has not been tampered with.

Refunds
Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, a full or partial refund (excluding shipping fees) will be processed to your original method of payment within 7 business days.

Non-Returnable Items
Due to health and hygiene standards, we cannot accept returns on used items, opened supplements, or any perishable goods unless damaged or defective on arrival.

Damaged or Incorrect Products
If you receive a damaged or wrong product, please contact our support team within 48 hours of delivery with proof (photo or video). We’ll arrange a replacement or full refund at no extra cost to you.

How to Start a Return
To initiate a return, please contact us via our “Contact Us” page or email sales@farzsupplements.com.ng with your order number and the reason for the return.

By shopping with Farz, you agree to the Refund and Returns Policy for Farz Online Herbal Store. We reserve the right to update this policy at any time.

Thank you for trusting Farz Supplements and Herbal Store — your reliable partner in wellness.